Student Grievance Redressal Committee (SGRC)
A fair, transparent, and responsive institutional mechanism to redress academic, evaluation, hostel, and administrative concerns for all students and scholars.
Scope of Matters Addressed by SGRC
Students can file formal grievances regarding any irregularity, delay, or discrimination across institutional domains.
Academic & Clinical Matters
Issues related to clinical posting rotations, attendance record discrepancies, library access, or syllabus coverage.
Evaluation & Examinations
Internal assessment marks transparency, conduct of semester unit tests, practical viva grading, or result queries.
Hostel & Campus Amenities
Mess food hygiene, hostel room maintenance, RO water facilities, bus transport schedules, or sports grounds.
Administrative & Fee Accounts
Scholarship processing, caution deposit refunds, fee receipts, or issuance of character/transfer certificates.
Grievance Redressal Committee (Session 2026-27)
Constituted as per UGC (Redressal of Grievances of Students) Regulations and INC directives.
| Committee Role | Member Name | Designation / Specialization | Official Email / Contact |
|---|---|---|---|
| Chairperson | Principal / Head of Institution | Professor & Principal (Nursing) | principal@dvcn.in |
| Member Secretary / Convenor | Vice Principal / Senior Professor | Professor (Medical Surgical Nursing) | sgrc.convenor@dvcn.in |
| Senior Faculty Member | Associate Professor (OBG / Midwifery) | Associate Professor (Academic Cell) | sgrc.faculty1@dvcn.in |
| Faculty Member | Assistant Professor (CHN) | Assistant Professor (Student Welfare) | sgrc.faculty2@dvcn.in |
| Special Invitee (Student) | Student Council Representative | Academic Merit / Batch Nominee | student.sgrc@dvcn.in |
| Ombudsperson (University) | University Designated Ombudsperson | Appointed by Affiliating Medical University | ombudsperson@university.ac.in |
4-Stage Grievance Redressal Mechanism
Every logged grievance is tracked with an official docket token and resolved within strict regulatory timelines.
Docket Registration
Student submits grievance online or in-person. Unique tracking Docket Number issued within 24 hours.
Preliminary Review
Member Secretary verifies facts, collects departmental feedback, and schedules committee hearing within 5 working days.
Hearing & Natural Justice
Committee reviews grievance, hears the aggrieved student, and delivers fair recommendations within 15 days.
Appellate Appeal
If student is unsatisfied with decision, an appeal can be preferred directly to the University Ombudsperson within 15 days.
Online Student Grievance Lodging Portal
Submit your academic or administrative concerns directly to the SGRC Member Secretary for official redressal.
SGRC Secretariat & University Ombudsperson
Direct communication channels for grievance inquiries, hearing status, and appellate escalation.
SGRC Member Secretary
+91 98765 43210Grievance Desk: sgrc@dvcn.in
University Ombudsperson Desk
ombudsperson@university.ac.inDesignated Appellate Authority
UGC e-Samadhan Portal
samadhan.ugc.ac.inNational Student Grievance Portal
Physical Suggestion Box
Campus Library & AdminOpened weekly by Committee
Grievance Registered Successfully
Your grievance has been assigned Official Docket No: DVCN/GRC/2026/894. A formal acknowledgment has been sent to your registered contact. SGRC Secretariat will reach out for the review schedule.